Dear customers, suppliers, and friends,

Faced with the worrying scenario resulting from the outbreak of the new coronavirus (COVID-19) and with the main purpose of maintaining the physical integrity of our employees, ‘Walsywa’ – following the safety recommendations established by the WHO (World Health Organization) and by the Government of State of São Paulo – as of March 26, a large part of its administrative and commercial staff at home will now normally work in a home office scheme, available to our three logistics centers, which are also ready to meet you.

We believe that, with this and other initiatives we are taking, we will be able to face yet another challenge, combating the spread of the virus.

Therefore, we reinforce our request that assistance via telephone, email and chat be prioritized.

If you have questions or want more information, our communication channels remain open.

We rely a lot on the empathy of each one to understand this adaptation phase. We emphasize that, at all times, we are thinking of new ways to maintain excellence in our services, preserving the health and safety of everyone.

Sincerely,

Walsywa team.